LevelUp Trainings
Powered by NYATEP
Transforming Data into Actionable Insights: Crafting Compelling Narratives for Impact
Â
In the era of big data, turning information into impactful stories is essential for driving action and influencing change. This panel will bring together experts to discuss how organizations can harness data to tell persuasive stories that inspire meaningful outcomes.
Attendees will learn best practices for translating raw data into compelling narratives that resonate with stakeholders, inspire action, and drive positive outcomes.
Topics will include:
- Identifying Metrics that Matter
- Storytelling with Data
- Visualizing Data for Impact
- Data-Driven Decision Making
Panelist - Below!Â
Â
Â
Register Here
This webinar will be held on November 13th, 2025, from 11:00 AM to 12:30 PM EST.
Cost to Attend:
NYATEP Members, included in membership
Non NYATEP Members $35
Â
Dr. Eric Y. FrimpongÂ
Director of Research and Statistics
New York State Department of Labor
Eric Y. Frimpong is a highly accomplished leader and manager with over 25 years of experience in drug evaluation research, mental health and developmental disability services research, policy and labor market research. Eric currently leads as the Director of Policy, Strategy and Research (PSR) at the New York State Department of Labor (NYSDOL). In this capacity, he directs a multidisciplinary division composed of nationally recognized economists, data scientists and engineers, statisticians, and labor policy, analysts. The division is responsible for evaluating workforce programs, developing labor policies, producing labor market data and services related to workplace rights. PSR customers include jobseekers, counselors, researchers, elected officials, media, students, training providers and higher education institutions, policy makers, industry associations, businesses, nonprofit organizations, state agencies, regional economic development councils, workforce development boards, and local, state and federal governments.Â
Before assuming the Director role at NYSDOL, Eric’s career saw him in pivotal roles at both federal and state levels. As Director of Data Reporting, and Analytics, New York State Office for People with Developmental Disabilities, he spearheaded the founding of a new research unit, establishing a data governance framework, designing data systems, collection instruments, analysis, and building a proof of concept for Oracle cloud services.Â
During his tenure as the Deputy Director, Office of Performance Measurement and Evaluation, NYS Office of Mental Health (OMH), he served as a lead evaluator, principal consultant, and statistical advisor. He managed a staff of 30 research scientists and 11 graduate student interns. Eric led the methodological development and analysis of data collections of NYS and national impact including the evaluation of the Health and Recovery Plan, a redesign of 1115 Behavioral Health Medicaid Waiver; Self-Directed Care; NYS System of Care for children and transition-aged youth with serious emotional disturbance; OMH Reinvestment funded programs; NYNY III Supportive Housing, Vital Access Providers, and SAMHSA’s Emergency Response Grant and Mental Health Block grants. Additionally, he transitioned the agency’s legacy reporting system to a dynamic Tableau platform. His work at OMH also included direct oversight of OMH’s Open Data NY submissions and a principal investigator for five OMH research projects.Â
Eric's experience includes a significant period at the U.S. Food and Drug Administration (FDA), where he served as a Senior Mathematical Statistician. In this role, he provided statistical review and evaluation of numerous New Drug Applications (NDAs) and Investigational New Drug Applications (INDs) and predicted the amount of Schedule II drugs needed for analgesics and research purposes nationwide. He also provided statistical leadership in FDA post-marketing epidemiological studies and developed guidance and policy on the design and analysis of drug safety studies. He also contributed to Regulatory Science and Review Enhancement research grants and FDA/CDER guidance documents. His contributions to the FDA were recognized with the Frances O. Kelsey Drug Safety Excellence Award in 2013.
Eric earned his Ph.D. in Statistics from the University at Albany, SUNY. He also holds an M.S. in Biostatistics and an M.A. in Mathematics from the same institution. He received his B.A. in Mathematics from the University of Science and Technology, Ghana. Throughout his career, Eric has been actively involved in research and scholarly activities, with numerous publications in peer-reviewed journals. He has also presented research findings at conferences and forums.
In his spare time, Eric enjoys playing soccer, walking, reading, DIY, and spending time with family.
Susan KoehnÂ
Senior Consultant
Lightcast
Susan Koehn, Senior Consultant Susan Koehn is a practitioner with 30+ years of experience working at the intersection of economic and workforce development. Prior to joining Lightcast earlier this year, Susan served as Vice President for the Milwaukee7 Regional Economic Partnership and Metropolitan Milwaukee Association of Commerce. There, she worked to improve the capabilities of regional employers to attract, retain and develop talent to fuel growth in Southeast Wisconsin. She designed initiatives to connect employers to workforce resources and build a long-term sustainable talent pipeline in collaboration with K-12 and higher education.
Â
Susan has successfully cultivated strategic partnerships between employers, industry associations, and the education/workforce partners that make up their talent “supply chain” in order to foster skills attainment aligned to industry needs, labor force attachment, business growth, and the economic mobility of citizens. A guiding principle of Susan's career is that we move faster and have greater impact if we collaborate - across organizations, across geography, and across sectors of the economy. Susan earned a Bachelor's degree in Business Administration from Marquette University in Milwaukee, Wisconsin and a Master's degree from the University of Wisconsin - Madison. A proud Midwesterner, Susan spends as much time as possible enjoying the forests and fresh water of the Great Lakes region, especially Wisconsin’s beautiful Door County.Â
Cultivating a Culture of Continuous Growth: Building Lifelong Learners
Â
Fostering a culture of continuous learning is vital to personal and organizational success. We will explore strategies for embedding lifelong learning into workforce development and creating environments where individuals can thrive and adapt to change.
Attendees will gain practical insights into fostering environments where lifelong learning is part of the organizational DNA, leading to more agile, resilient, and engaged workforces.
 Topics will include:
- Promoting a Growth Mindset
- Developing Personalized Learning Paths
- Leveraging Technology for Lifelong Learning
- Creating Supportive Learning Cultures
Panelist - Coming Soon!Â
Â
Â
Register Here
This webinar will be held on December 9th, 2025, from 12:00 PM to 1:30 PM EST.
Cost to Attend:
NYATEP Members, included in membership
Non NYATEP Members $35
Â
Artificial Intelligence & Emerging Technologies in Workforce Development
Artificial Intelligence (AI) and other emerging technologies are transforming every aspect of the world of work, from how services are delivered to the skills employers demand. It is no longer enough to be aware of these changes; it’s now critical to understand both the opportunities and the challenges they present for organizations internally and for the job seekers they serve. AI has the potential to improve efficiency in service delivery, personalize training, and expand access to career pathways. At the same time, it raises important questions about equity, data privacy, and the future of human-centered work.
This panel will bring together experts to examine how workforce organizations can leverage AI responsibly, anticipate the skills shifts it is driving across industries, and build organizational capacity.
 Topics will include:
- Practical applications of AI in workforce training and service delivery
- Ethical considerations, bias, and equity related to AI
- Preparing workers for emerging technology-driven industries
- Building organizational capacity
Panelist - Coming Soon!Â
Â
Â
Register Here
This webinar will be held on February 4th, 2026, from 12:00 PM to 1:30 PM EST.
Cost to Attend:
NYATEP Members, included in membership
Non NYATEP Members $35
Â
Mental Health, Well-being & the Future of Work
As workforce programs evolve, mental health and well-being have become central to creating environments where both individuals and organizations can thrive. For jobseekers, mental health challenges such as stress, trauma, or instability can be significant barriers to career success. For workforce professionals, burnout and “compassion fatigue” are increasingly pressing issues that impact program delivery and staff retention. At the same time, employers are recognizing that well-being is not just a benefit, but a critical factor in productivity, retention, and long-term sustainability.
This panel will explore how workforce organizations can integrate mental health and well-being into their programming and culture, ensuring that services are not only focused on skills and jobs, but also on the whole person. Panelists will share strategies for building resilient teams, addressing systemic stressors that affect participants, and adopting innovative practices that support sustainable career development.
 Topics will include:
- Embedding mental health and well-being into workforce programming
- Supporting teams and participant resiliency in changing work environments
- Addressing the impacts of stress, burnout, and trauma on career pathways
- Exploring policies and practices that promote sustainable workforces
Panelist - Coming Soon!Â
Â
Â
Register Here
This webinar will be held on April 21st, 2026, from 11:30 AM to 1:00 PM EST.
Cost to Attend:
NYATEP Members, included in membership
Non NYATEP Members $35
Â
Employer Engagement & Industry Partnerships
Successful workforce development depends on strong collaboration with employers to ensure programs meet real labor market needs and anticipate future trends. Employers are not just end-users of talent but critical partners in shaping training, identifying skill gaps, and creating opportunities for jobseekers to enter and advance in high-demand fields. Yet building and sustaining these partnerships requires intentional strategies, trust, and alignment between workforce organizations and industry leaders.
This panel will showcase innovative approaches to employer engagement, from sector-based strategies to collaborative curriculum design, that ensure training programs remain relevant and responsive. Panelists will also explore how registered apprenticeships and other work-based learning models create strong pipelines into in-demand careers, benefiting both employers seeking skilled workers and jobseekers seeking sustainable employment.
 Topics will include:
- Innovative approaches to employer engagement and partnership building
- Aligning workforce training with real-time industry demand
- Expanding registered apprenticeship and work-based learning opportunities
- Strengthening long-term workforce pipelines for high-demand sectors
Panelist - Coming Soon!Â
Â
Â
Register Here
This webinar will be held on June 4th, 2026, from 1:00 PM to 2:30 PM EST.
Cost to Attend:
NYATEP Members, included in membership
Non NYATEP Members $35
Â
Questions? Drop us a note.