We have created a link on our website for COVID-19 Workforce Development Updates. At this time, we have a document on Unemployment Insurance (UI) filing guidelines – attached (https://assets.website-files.com/5cd9c8e10b83b48d5abe087d/5e73c3c5ba24f244bbd2f696_Unemployment%20insurance%20important%20information.pdf). More links will be coming – namely to the North Country Chamber of Commerce, NYATEP, Business Council of New York State, and other pertinent ones.
The NCWDB is e-mailing a daily (so far) COVID-19 Workforce Development Update to our e-list.
Presently, the NYSDOL’s toll-free number and website are overwhelmed with demands for Unemployment Insurance applications. This is leaving many of our customers scared and panicked in these uncertain times. As the front door to the workforce development system in the North Country, the NCWDB is compelled to alleviate their stress. As such, the OneWorkSource Center’s main phone lines will be answered by a NCWDB and/or partner staff to reassure our customers. The calls will then be forwarded to the appropriate agency.
Two NCWDB staff will be assigned at each center – less if deemed applicable.
The NCWDB will be promoting online training for our customers who have been dislocated due to the COVID-19 virus. Ideally, the list will be compiled and uploaded to our COVID-19 Workforce Development Udpate web page, hopefully by Wednesday, March 25, 2020.