One Stop Building in New York State
A Toolkit for Local Areas

Sponsored by:
The New York State Department of Labor
The New York Association of Training and Employment Professionals, Inc.

Services and Funding Work Team
 
Services and Funding Tool Kit

There are a number of challenges and opportunity associated with putting in place a one-stop system that provides comprehensive, integrated, workforce investment services which meet the needs of both individual and business customers. The Services and Funding Toolkit, developed by a team of local practitioners, provides specific strategies and tips for designing and implementing a one-stop system, including the following: 

• identifying the shared services to be provided
  determining the costs of operating the system and providing shared services to customers
• deciding how those costs will be shared among the system’s partners
• continuously improving the quality of the system and its services to better meet the needs of its customers

Web Resources for the Services and Funding Tool Kit
Below are some resources developed and used by local practitioners. Many of these documents are referenced in the Services and Funding Toolkit document.

Disclaimer: Inclusion of the documents below as resources is not meant to be interpreted as an endorsement by either NYSDOL or NYATEP. The resources should be evaluated for appropriateness and adapted as needed for local use.

1. Service Definitions (Chautauqua County)
2. Workforce Development System Mapping Project (Chautauqua County)
3. Workforce Investment Area One Stop System Matrix (Town of Hempstead)
4. Workforce Investment System Franchise Matrix (Town of Hempstead)
5. Memorandum of Understanding Between Town of Hempstead Workforce Investment Board and One Stop Partners
6. One Stop System Partner Plan (Town of Hempstead)
7. Oswego County Career Center Comparison Chart
8. Clinton County One Stop Partners Matrix of Services
9. Saratoga County Matrix of Services
10. Definition of Core Services (Newton Associates)
11. One Stop System and Center Gap Analysis Matrix (Strumpf Associates) 

Employer Surveys

1. Oswego County Workforce Development Board Research Findings (includes employer survey)
2. Dutchess County Workforce Development Survey
3. The Business Council of New York State Survey of New York Employers
4. Rome Area Chamber of Commerce Workforce Development Survey
5. Richmond (CA) Chamber of Commerce 1995 Confidential Business Survey
6. Workforce Development System Focus Group Moderator's Guide (Employer Focus Group)

Customer Satisfaction and Continuous Improvement

1. Career Connection Customer Comment Card (Oswego County)

Services and Fundiing Toolkit Presentation

Services and Funding Tool Kit (Presentation in pdf file format)

Services and Funding Took Kit (Presentation in Power Point Format)


Partner State Agency Programs
Here is a listing of several WIA partner agency programs including funding by geographic area and eligibility requirements. More of these will be included as we receive them.

1. New York State Office of Mental Health
2. New York State Office of Children & Family Services
3. Community Services Block Grant Program
4. New York State Commission for the Blind and Visually Handicapped
5. New York State Office for the Aging

Memorandum of Understanding Work Team


Memorandum of Understanding Tool Kit
This 13 page guide is the product of discussions among a group of state and local practitioners during November and December 1999. The information and recommendations contained here were developed under a short time frame, and the process was greatly assisted by the use of an outside facilitator and writer, both of whom have extensive expertise in workforce development.

In developing this guide, the Workgroup recognized that, as complicated as the task will be for workforce development practitioners who are familiar with the legal requirements and the often conflicting provisions of individual legislation governing partners, it will be even more complicated for local policymakers who are not active in the workforce field full time. We have attempted to meet the need for simple explanation of the “what and how” of the 7 key decisions associated with developing MOUs, targeting local workforce investment boards, chief local elected officials, and partner agency representatives.

Appendix A: WIA Mou Fact Sheet
A two page fact sheet to explain MOUs to Chief Elected Officials, Private Sector WIB Members, and One Stop Partners.

Appendix B: Power Point presentation on MOU Tool Kit. You can download this presentation, add your name and date, and use it as an aid in your local briefing.

Presentation(pdf file format)

Presentation (Presentation in Power Point format)

Appendix C: Memorandum of Understanding Contact Persons
Job Corps, Native American, and Migrant and Seasonal Farm worker programs are required partners IF they provide services in your area. Here are the areas and contact persons as of 1/14/00 for these programs in New York State.

Appendix D: Memorandum of Understanding Definition of Commonly Used Terms
Although the MOU workgroup believes that definitions need to be agreed to locally, here is a starting point to differentiate between One Stop System, One Stop Center, One Stop Partner, and One Stop Operator.

Appendix E: MOU Workgroup Members
List of workgroup members representing community colleges, community action agencies, a local JTPA agency , a county Office for the Aging, BOCES; Vocational Rehabilitation (VESID),a local Employment Service office manager, State AFL-CIO representative, NYS Education Department, NYS Department of Labor Workforce Staff, and a NYATEP Representative.